Field Service and Technical Support
AC Controls offers field service and technical support through its subsidiary AC Technical Services. From emergency repairs to operator training, we stand ready to assist our clients. With over 50 years of experience in process and combustion controls, we have the expertise to provide our clients with unrivaled customer service.
The services we offer include:
Maintenance and Troubleshooting – We offer 24-hour service. Our technicians are located throughout the Southeast for emergency on-site assistance, minimizing client down time. Our extensive inventory allows our factory-trained technicians to replace damaged products quickly.
Service Contracts – AC Technical Services offers maintenance agreements and service contracts. Service contracts guarantee priority to our established clients, keeping emergency response time to a minimum. Routine maintenance performed under service contracts keeps systems operating at maximum efficiency and often prevents shut-downs.
Boiler Optimization – We have been tuning boilers for over 50 years. Our combustion technicians have extensive training and experience in combustion controls. They are available to ensure our clients’ boilers and furnaces are operating safely and efficiently.
Calibration Services – AC Technical Services offers testing and calibration services for your critical instruments. Our trained technicians will perform on-site calibration using certified test equipment. A complete record of the calibration is provided to the client for future reference.
Training – Due to our exclusive partnerships with leading manufacturers in the industry, our technicians are factory trained in the latest products and technology. As a result, we are able to train our clients’ staff so their facilities can operate at maximum efficiency. We offer both on-site and remote location training in the following areas:
- Operator Training – We can train personnel in the safe and efficient operation of combustion and process systems.
- Product Training – We can train plant personnel in the set-up and operation of specialized instruments and products.
AC Technical Services is committed to providing every client with superior service and reliable products. Our goal is to keep the clients’ operation running at maximum efficiency.
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or call us today at 704-545-4500